Privacy Policy
Last updated: March 2026
This Privacy Policy describes how The Beanery (ABN 91 316 113 906) collects, uses, and handles your personal information when you visit or make a purchase from www.thebeanery.com.au (“the Site”).
What Information We Collect
When you visit the Site, we automatically collect certain technical information about your device, including your web browser type, IP address, time zone, and cookies. As you browse, we also collect information about the pages and products you view, how you arrived at the Site, and how you interact with it. We refer to this as “Device Information”.
We collect Device Information using:
- Cookies — small data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit www.allaboutcookies.org.
- Log files — records of actions on the Site including IP address, browser type, internet service provider, and date/time stamps.
- Web beacons, tags, and pixels — electronic files that record how you browse the Site.
When you make a purchase, we also collect your name, billing and shipping address, payment information (processed securely via Shopify Payments), email address, and phone number. We refer to this as “Order Information”.
How We Use Your Information
We use your Order Information to:
- Process and fulfil your order, including payment, shipping, and sending confirmations
- Communicate with you about your order
- Screen for potential fraud or risk
- Send marketing communications where you have opted in
We use Device Information to improve and optimise our Site, identify potential fraud, and assess the performance of our marketing campaigns.
Third-Party Services
We share your personal information with trusted third parties who help us operate our business:
- Shopify — powers our online store. Shopify Privacy Policy
- Google Analytics — helps us understand how customers use the Site. Google Privacy Policy. Opt out of Google Analytics.
- TrustIndex — displays customer reviews on the Site
- hCaptcha — protects our contact form from spam. hCaptcha Privacy Policy
- Shipping carriers — receive your name and delivery address to fulfil orders
We may also disclose your information where required by law or in response to a valid legal request.
Behavioural Advertising
We may use your information to show you targeted advertisements we believe may be of interest. You can opt out of targeted advertising:
You can also opt out via the Digital Advertising Alliance at optout.aboutads.info.
Your Rights (Australia)
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or out-of-date information
- Make a complaint if you believe we have mishandled your personal information
To exercise any of these rights, please contact us at thebeanery@thebeanery.com.au.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Data Retention
We retain your Order Information for as long as necessary to fulfil our obligations and comply with legal requirements. You may request deletion of your personal information by contacting us directly.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
For privacy enquiries or complaints:
The Beanery
69 Church Street, Brighton VIC 3186
thebeanery@thebeanery.com.au
(03) 9592 8666