Coffee Machine Servicing

What brands do you service?

We specialise in all things Rocket and service any machine that features an E61 group head, which includes many popular brands.

How much do you charge for servicing?

We offer a flat rate for labour at $165, which covers either a 1-day or 2-day service, plus the cost of parts as needed.

Is there a warranty when you service my machine?

Yes, we typically provide a 3-month warranty on all services performed.

Do you service machines that were not purchased from you?

Absolutely, we service machines regardless of where they were purchased.

Do I have to bring my machine in to be serviced?

Typically, yes. We operate on a first-come, first-serve basis, but we can make arrangements for extenuating circumstances.

Do I get a discount if I purchased the machine from you?

While there is no discount, customers who purchased their machine from us receive priority service and the most favourable job possible.

How long have you been servicing machines?

We have been providing expert service for over 20 years.

How long does the service take?

Services are typically completed the same day. We strive to carry all necessary parts, but rare parts can be express posted overnight if needed.